Privacy policy
Last updated: September 3, 2026
HIMALAYAS MINERALS operates this website and online store. This Privacy Policy explains how we collect, use, process, and share your personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Contact Information
* Name
* Email address
* Phone number
* Billing address
* Shipping address
Order and Transaction Information
When you place an order, we may collect information relating to:
* Products you view or purchase
* Shopping cart activity
* Order details
* Transaction history
* Payment confirmation
* Shipping information
Payment Information
Payments on our website may be processed through third-party payment providers, including Razorpay and PayPal.
Payment information is processed according to the policies and security procedures of the relevant payment provider. We do not intentionally store complete payment card details unless required and permitted by applicable law.
Account Information
If you create an account on our website, we may collect information such as:
* Name
* Email address
* Account credentials
* Account preferences and settings
You are responsible for keeping your account login information secure.
Communications
If you contact us by email, contact form, social media, or other communication methods, we may collect and retain the information you provide to us.
Device and Usage Information
When you visit our website, we may automatically collect certain information about your device and how you interact with our website, including:
* IP address
* Browser type
* Device information
* Network information
* Pages viewed
* Website activity
* Cookies and similar technologies
How We Collect Personal Information
We may collect personal information:
* Directly from you when you place an order, create an account, contact us, or provide information through our website.
* Automatically when you use or interact with our website.
* Through Shopify and other service providers that help operate our website and business.
* Through payment providers, shipping providers, analytics services, marketing services, and other business partners where applicable.
How We Use Your Personal Information
We may use your personal information to:
Process Orders and Provide Our Services
* Process and confirm payments
* Fulfill and ship orders
* Communicate about your order
* Provide customer support
* Manage customer accounts
* Improve our website and customer experience
Marketing and Promotions
With your consent where required by applicable law, we may use your information to send:
* Promotional emails
* Marketing communications
* Product updates
* Special offers
* Information about our products and services
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Security and Fraud Prevention
We may use information to:
* Protect our website and customers
* Detect and prevent fraudulent transactions
* Investigate suspicious or unauthorized activity
* Maintain the security of our services
Legal Obligations
We may process personal information when necessary to comply with applicable laws, regulations, legal requests, or to protect our legal rights.
How We Share Personal Information
We may share necessary personal information with trusted third-party service providers that help us operate our business, including:
Shopify
Our online store is powered by Shopify. Shopify may collect and process personal information in order to provide and operate the e-commerce services used by our website.
Payment Providers
We may share necessary transaction information with payment providers, including:
* Razorpay
* PayPal
These providers process payment information according to their own privacy policies and security procedures.
Shipping and Logistics Providers
We may share necessary information, such as your name, address, phone number, and shipment details, with shipping and logistics providers in order to deliver your order.
Other Service Providers
We may use third-party providers for services such as:
* Website hosting
* Analytics
* Customer support
* Marketing
* Security
* Technology and business operations
We may also disclose personal information when required by law or when necessary to protect our rights, customers, business, or services.
International Transfers
Because we serve customers internationally and use service providers that may operate in different countries, your personal information may be processed or stored outside your country of residence.
Where required by applicable law, appropriate safeguards may be used to protect personal information transferred internationally.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
* Operate and maintain the website
* Remember preferences
* Improve website performance
* Understand website usage
* Provide a better shopping experience
* Support analytics and marketing activities
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Data Retention
We retain personal information for as long as reasonably necessary to:
* Process and fulfill orders
* Provide our services
* Maintain business and transaction records
* Resolve disputes
* Comply with legal and tax obligations
* Enforce our policies and agreements
The length of time we retain information may vary depending on the nature of the information and applicable legal requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of certain personal information
* Request a copy of certain personal information
* Object to or restrict certain processing of your information
* Opt out of certain marketing communications
These rights may be subject to applicable laws and legal limitations.
To make a privacy-related request, please contact us using the email address provided below. We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website and services are not intended for individuals who are not legally permitted to enter into a purchase transaction under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to address the matter.
Security
We take reasonable measures to protect personal information. However, no method of electronic transmission or storage is completely secure.
We cannot guarantee absolute security of information transmitted through the internet or stored electronically.
We recommend that you do not share sensitive account information or payment details through unsecured communication channels.
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other online services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, services, legal requirements, or other relevant reasons.
Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
HIMALAYAS MINERALS
Email: himalayasminerals@gmail.com